I recently experienced a flight cancelled by American Airlines and stood in a line for forty five minutes to acquire rebooked on Yet another flight. I used to be shocked to see the gate agents didn't Possess a check out to the obtainable USAIR flights.
soon after arrival at airport I had been informed that the flights were overbooked And that i could get to Dallas another early morning but not to Las Vegas.
March twenty five I flew from Austin to Ft Myers which has a aircraft adjust In Charlotte. When booking my flight I asked for wheelchair support. Needed to hunt one up in Austin. Was taken to gate 2hours ahead of time but was certain there might be aid for boarding. Gate was changed without 1 at he desk could uncover no support, and with good problems proceeded to new gate. Once again no guidance in boarding.
Exceptionally upset re deficiency of acknowledgment of any discomfort I encountered. Looks like a straightforward courtesy.
I am emailing this remark for you so that AA could possibly greater be capable of encourage staff to be additional courteous when things go Erroneous.Customer service can make this kind of difference for all those utilizing your service.
I'd a very hard experience right now attempting to e-book an easy journey for my wife and i from phx to sfo. To begin with your internet site stated their have been no flights. I changed browsers and got near the end of the booking but regrettably entered my wife’s advantage number wrong and the site wouldn't let me adjust it. When i went back to begin another time it experienced exactly the same Completely wrong amount and wouldn't let me carry on. I then went to a third browser got many of the way to the tip and the price for economic climate coach arrived up $4258.
The flight crew automatixallu produced me Look at my bag even though thier were a number of open overhead bins. See hooked up flight information. It might be nice should they crew did bot saw it wasnt thier fault and dont blame them.
I would like a credit score for just a flight we missed from Phoenix to Spokane. We skipped the flight since it took us so very long for getting thru customs. We had been flying from Mazatlan and likely thru customs in Phoenix.
I have been an AA shopper for more than twenty five decades. Your service is now disappointing to mention the minimum. It's in all areas of service from sign in to , tavel to baggage managing.
I've generally utilised continental airways and experienced changed to American but just after this incident I don’t Feel ill at any time fly along with you guys any longer a cockaroach on a airplain im guaranteed Absolutely everyone on Fb would want to no concerning this even the information pretty discustin and terrible I assumed airplains were being pest contal absolutely free.
I discover this info here really like AA but be sure to make sure they guarantee things like the leisure as well as other things are completely checked…..especially for the very long haul.
I am sad to say I am dissatisfied in American Airline’s handling of this make any difference. We under no circumstances received our baggage right up until late from the day on March thirteenth. To incorporate insult to injury we were being billed $25 for each bag by American Airlines for our return flight household Despite the fact that we didn’t pay to check our bags on the way to your Virgin Islands.
What I need to check with from American Airlines is can you men remember to waive this fee for us. I know I named in nowadays and compensated different, but if you guys can you should help us out, that could signify a whole lot for our family Within this holiday getaway.
I had been to inform you of my not so enjoyable expericences with all your airline, and requesting a refund of my flight. First of all I had been suppose being about the 7:55am flight from Gulftport,MS.